Privacy policy
data security
Your data, let's be clear
This page describes the processing of personal data carried out when you use the services accessible from the website www.alenri.com
Holder of the treatment: Alenri based on the way Ugo Bassi, 80 Andria (Bt) 76123 Italy.
Contact details: info@alenri.com
Purchases and shipments: When users purchase products from the website, some data relating to the cart and the selected products, such as quantity and price, are acquired. Data relating to the shipping address and any other information necessary to deliver the purchased products will also be processed. No data relating to means of payment or transactions are processed, except as necessary to connect the user to his preferred payment instruments (such as Paypal). These data are processed on the basis of the contract concluded between Alenri and the customer.
Website use analysis: By consulting this website we acquire some information relating to the devices used and how to use the website. These data are acquired and processed on the basis of the legitimate interest of the Data Controller to understand users' browsing habits, improve the site and to recognize users upon returning to the website. The data is acquired mainly through the use of technical and analysis cookies.
Customer area registration: Customers can choose to register in the reserved area to proceed with purchases on the site. The data acquired through the registration form are processed to create the user account and to allow all subsequent activities that can be provided through the site, based on the pre-contractual or contractual measures requested by the user. The communication of data marked with an asterisk (*) is mandatory for the receipt of the requested services. Any refusal to indicate personal data marked with an asterisk could make it impossible to complete the registration phase or to execute the product purchase contract on the site, or to use the services available on the site.
Customer Service: Through our customer service some personal customer data are processed, such as registration data or products purchased. These data are processed on the basis of the contract concluded between Alenri and the customer to solve the technical problems encountered.
Newsletter: Customers who have made purchases on alenri.com receive periodic updates on the Alenri world, regarding our products and services. At any time it is possible to object to the receipt of these communications and unsubscribe. However, through the website it is possible to subscribe independently to our newsletter, even without registering on the alenri.com website. In this case, the data (e-mail address) will be processed exclusively with the user's consent, which can be revoked at any time.
The data relating to the purchase of products on the website will be kept for 10 years from the time of purchase in compliance with the statutory limitation periods. The contact data relating to promotional communications and newsletters will be kept in the marketing lists until the consent of the interested party is revoked. In general, all data will be kept only for the time necessary to respond to customer requests or to execute the contract for the sale and shipment of the products purchased.
European data protection law ("GDPR") provides a series of rights that you can exercise to have control of your data. To exercise your rights you can write to info@alenri.com
We are required to reply to you within 30 days of receiving your request, and we will try to be as quick as possible!
Right of access: You have the right to obtain information regarding the processing of personal data concerning you, to obtain access and copy thereof also by commonly used electronic means. We undertake to provide you with an account of the data we have in our possession, such as your personal data, contact details, or requests that we have received via contact form or e-mail.
Right of rectification: You have the right to obtain the updating, integration or correction of your data. If you believe that your data is in any way incorrect or out of date, feel free to contact us, we will do our best to resolve the matter.
Right of portability: If you want, you can ask for the portability of your data processed by reason of the execution of the contract or on the basis of your consent.
Right of cancellation: If you are interested, you have the right to request the deletion of your data. We want to give you control of your data. In some cases you can ask us for direct cancellation, and we will proceed as quickly as possible. However, be aware that not all data can be deleted upon request, because they may be necessary to comply with legal obligations or because they are still in use.
Right of limitation and opposition: You have the right to request the limitation of the processing or to object, in whole or in part, to the processing of personal data concerning you, including for marketing purposes. When you request the limitation of the processing, we are required to suspend, for a specified time, any further processing of your data. When you decide to oppose the processing, you can unilaterally decide to renounce a certain type of processing of your data, for example to disable analysis cookies.
Right of complaint: If you believe that one or more processing activities carried out by us may be in violation of the law, or you believe that your rights have not been protected, you can send a complaint to the Guarantor Authority.
This document was modified on: 16.06.2022
Who processes your data?
Holder of the treatment: Alenri based on the way Ugo Bassi, 80 Andria (Bt) 76123 Italy.Contact details: info@alenri.com
Why do we process your data?
Purchases and shipments: When users purchase products from the website, some data relating to the cart and the selected products, such as quantity and price, are acquired. Data relating to the shipping address and any other information necessary to deliver the purchased products will also be processed. No data relating to means of payment or transactions are processed, except as necessary to connect the user to his preferred payment instruments (such as Paypal). These data are processed on the basis of the contract concluded between Alenri and the customer.Website use analysis: By consulting this website we acquire some information relating to the devices used and how to use the website. These data are acquired and processed on the basis of the legitimate interest of the Data Controller to understand users' browsing habits, improve the site and to recognize users upon returning to the website. The data is acquired mainly through the use of technical and analysis cookies.
Customer area registration: Customers can choose to register in the reserved area to proceed with purchases on the site. The data acquired through the registration form are processed to create the user account and to allow all subsequent activities that can be provided through the site, based on the pre-contractual or contractual measures requested by the user. The communication of data marked with an asterisk (*) is mandatory for the receipt of the requested services. Any refusal to indicate personal data marked with an asterisk could make it impossible to complete the registration phase or to execute the product purchase contract on the site, or to use the services available on the site.
Customer Service: Through our customer service some personal customer data are processed, such as registration data or products purchased. These data are processed on the basis of the contract concluded between Alenri and the customer to solve the technical problems encountered.
Newsletter: Customers who have made purchases on alenri.com receive periodic updates on the Alenri world, regarding our products and services. At any time it is possible to object to the receipt of these communications and unsubscribe. However, through the website it is possible to subscribe independently to our newsletter, even without registering on the alenri.com website. In this case, the data (e-mail address) will be processed exclusively with the user's consent, which can be revoked at any time.
Data retention
The data relating to the purchase of products on the website will be kept for 10 years from the time of purchase in compliance with the statutory limitation periods. The contact data relating to promotional communications and newsletters will be kept in the marketing lists until the consent of the interested party is revoked. In general, all data will be kept only for the time necessary to respond to customer requests or to execute the contract for the sale and shipment of the products purchased.
Your rights
European data protection law ("GDPR") provides a series of rights that you can exercise to have control of your data. To exercise your rights you can write to info@alenri.com
We are required to reply to you within 30 days of receiving your request, and we will try to be as quick as possible!
Right of access: You have the right to obtain information regarding the processing of personal data concerning you, to obtain access and copy thereof also by commonly used electronic means. We undertake to provide you with an account of the data we have in our possession, such as your personal data, contact details, or requests that we have received via contact form or e-mail.
Right of rectification: You have the right to obtain the updating, integration or correction of your data. If you believe that your data is in any way incorrect or out of date, feel free to contact us, we will do our best to resolve the matter.
Right of portability: If you want, you can ask for the portability of your data processed by reason of the execution of the contract or on the basis of your consent.
Right of cancellation: If you are interested, you have the right to request the deletion of your data. We want to give you control of your data. In some cases you can ask us for direct cancellation, and we will proceed as quickly as possible. However, be aware that not all data can be deleted upon request, because they may be necessary to comply with legal obligations or because they are still in use.
Right of limitation and opposition: You have the right to request the limitation of the processing or to object, in whole or in part, to the processing of personal data concerning you, including for marketing purposes. When you request the limitation of the processing, we are required to suspend, for a specified time, any further processing of your data. When you decide to oppose the processing, you can unilaterally decide to renounce a certain type of processing of your data, for example to disable analysis cookies.
Right of complaint: If you believe that one or more processing activities carried out by us may be in violation of the law, or you believe that your rights have not been protected, you can send a complaint to the Guarantor Authority.
